BOOKING, CANCELLATION
& DEPOSIT POLICY

Booking Policy

• A deposit may be required to secure your appointment.

• Deposits are applied toward your treatment cost at the time of service.

• Some services may require a consultation before booking a full treatment.

 

Details of deposit requirements will be provided at the time of booking.

 

Cancellation Policy

To avoid a cancellation fee:

• Please provide at least 24 hours’ notice to reschedule or cancel your appointment.

 

Late cancellations or no-shows may result in:

• Loss of deposit, and/or

• A cancellation fee (typically $25–$50 or treatment-specific, depending on the service booked).

 

Specific fees will be communicated in advance where applicable.

 

Late Arrivals

If you arrive late for your appointment:

• We may need to shorten your treatment time to avoid delaying other clients, or

• Reschedule your appointment, which may result in a fee or loss of deposit in line with the cancellation policy.

 

We recommend arriving a few minutes early to ensure you receive your full treatment time.

 

No-Show Policy

Clients who do not show up for a scheduled appointment and do not provide notice may:

• Lose their deposit, and

• Be required to prepay for future bookings.

 

Repeat no-shows may result in limitations on future bookings.

 

Payment Policy

• We accept major credit cards, debit, and approved financing partners (if applicable).

• Credit card information is processed through secure third-party systems.

• We do not store full credit card details on our own servers.